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GLOBAL ORGANIC TEXTILE STANDARD
ECOLOGY & SOCIAL RESPONSIBILITY

Certification Bans

Overview on companies which are banned from becoming GOTS certified and from the input approval system.

Last updated on 21 May 2024


Company

Dynamic Overseas

19/7B-A
Jaggannathpuram
Khatena Road
Lohamandi
Agra 282002
Uttar, Pradesh
India

Reason for ban

Company’s GOTS certification was suspended due to open non-conformities of a serious nature and little or no reaction to the requests made by the CB to adhere to GOTS requirements as well as continuing to proclaim GOTS certification on their website.

25 April 2019
With reference to the ban on RS Enterprises (above), ban was extended until like date.

19 May 2020
The GOTS Management has decided to extend the ban for a further period of 2 years.

12 May 2022
The GOTS Management has decided to extend the ban for a further period of 2 years.

17 May 2024
The GOTS Management has decided to extend the ban for a further period of 2 years.

Decision date(s)

26 June 2017 25 April 2019 19 May 2020 12 May 2022 17 May 2024

Ban valid until

20 May 2026

Company

RS Enterprises

19/7D
Khatena Road
Lohamandi
Agra 282002
Uttar Pradesh
India

Reason for ban

Certification was obtained by misrepresentation, concealing important information about legality and the lack of official permissions to operate as well as earlier attempt at being certified.  There is strong suspicion that the operation was a front or shell for the already banned company Dynamic Overseas which is apparently operated by the owner’s spouse.  GOTS therefore institutes a certification ban on RS Enterprises for a period of 2 years.  This ban will also valid for any operation owned and/or operated by Atul Jain and / or Anju Jain.

19 May 2020
The GOTS Management has decided to extend the ban for a further period of 2 years.

12 May 2022
The GOTS Management has decided to extend the ban for a further period of 2 years.

17 May 2024
The GOTS Management has decided to extend the ban for a further period of 2 years.

Decision date(s)

21 May 2018 19 May 2020 12 May 2022 17 May 2024

Ban valid until

20 May 2026

Company

Uma Exports

Sr No 344/1/4,
Nr Mamta Kendra
Nani Kadi, Mehsana
Kadi 382715
Gujarat, India

Reason for ban

Based on a received complaint about alleged forged Transaction Certificates, this company was investigated by their Certification Body. Investigations found that the company had falsified transportation documents and failed to provide supporting documents required to verify the physical movement of goods mentioned in TCs to their stated buyers. The CB strongly believes that the concerned buyers of this fake material could be involved in the fraud.

The CB suspended the company and withdrew their GOTS Certification.

After studying the case the GOTS Management felt it was necessary to impose a certification ban on this company for 2 years.

The Management also decided that the buyers in this case should also be banned from certification for a period of 2 years. (See below**)

Decision date(s)

17 May 2024

Ban valid until

16 May 2026

Company

Qingdao Donghengmao Trading Co., Ltd.**

2021-0261(A), First Floor, East Office Bldg 45
Qingdao Qianwan Container Terminal
Pilot Free Trade Zone
Beijing Road, 266555
Qingdao District
China (Shandong)

Reason for ban

See explanation above for Uma Exports

Decision date(s)

17 May 2024

Ban valid until

16 May 2026

Company

Qingdao Bairen International Trade Co., Ltd.

1/F-2991, East Office Bldg No. 45
Beijing road,
Qianwan bonded port area,
Qingdao pilot free trade zone,
QINGDAO, China

Reason for ban

During the investigation of Uma Exports fraud, it was discovered by the Certification Body that this company who was the stated buyer of Raj Agro in a separate fraud investigation case (see ban entry in this table below) had the same address as the company Qingdao Donghengmao (see above) and a similar modus operandi was used.

It was further discovered that Company chops (seals / rubber stamps) used on relevant documentation in both cases were the same. It was therefore concluded by the Certification Body that both companies are the same but with differing names. This information was shared with the GOTS Management.

The Management deliberated the issue and took a decision that such a determination by the CB was indeed valid and thereafter decided to impose a certification ban on this company for a period of 2 years.

Decision date(s)

17 May 2024

Ban valid until

16 May 2026

Company

Nedin Ltd.

bu l”Stephan Karadzha” 6
8800, Sliven
Bulgaria

Reason for ban

Certification Body discovered possible fake TCs during audit of a client. This was investigated and it was found that the seller company (who was also certified by the same CB) had altered and counterfeited GOTS TCs. This company was suspended and the certification withdrawn following due process.

The CB thereafter recommended a certification ban due to fraudulent behaviour.

The Global Standard management after studying recommendation imposed a certification ban on the company for a period of 2 years.

Decision date(s)

17 May 2024

Ban valid until

16 May 2026

Company

Aerofusion Company

3, 12, Magnet Corporate Park,
Behind Intas House, Near Zydus Hospital,
Sarkhej – Gandhinagar Highway, Thaltej
Ahmedabad, 380054
Gujarat, India

Reason for ban

Based on a complaint received, investigations were opened up regarding fraudulent Bills of Lading being used. The CB concerned was tasked to review documentation and material movement. Investigations found that the company had falsified transportation documents and failed to provide documents required to verify the physical movement of goods mentioned in TCs to their stated buyers. The company’s GOTS certification was withdrawn by the CB and a certification ban recommended.

The Global Standard management after studying recommendation imposed a certification ban on the company for a period of 2 years.

Decision date(s)

17 May 2024

Ban valid until

16 May 2026

Company

Ayush Trading

First Floor,
F/37 Tirth Arcade
Thol Road, Kadi, Mehsana
Gujarat 382715 India

Reason for ban

Based on a received complaint about forging Transaction Certificates, this company was investigated by their Certification Body. Investigations found that the company was involved in fraudulent activities had falsified transportation documents and failed to provide documents required to verify the physical movement of goods mentioned in TCs to their stated buyers.

TCs were withdrawn by the CB and following withdrawal of the Scope Certificate recommended a Certification Ban to GOTS.

Based on the findings and recommendations, GOTS Management decided to ban this organisation from certification to GOTS for a minimum period of 2 years.

Decision date(s)

18 August 2023

Ban valid until

17 August 2025

Company

Bharat Organic Mills

K38 Connaught Place
New Delhi 110001 India

Reason for ban

Their Certification Body found them to have wilfully utilised fraudulent Transaction Certificates and attempted to push fraudulent material in the GOTS System.  Pursuant to their investigations, the CB withdrew their certification and recommended a certification ban for this company.

Based on the findings and recommendation by the CB, the GOTS Management decided to ban these organisations from certification for a minimum period of 2 years.

Decision date(s)

11 January 2023

Ban valid until

10 January 2025

Company

Balaji Textiles

A 234 Okhla Industrial Area Phase 1
New Delhi 110020 India

Reason for ban

Their Certification Body found them to have wilfully utilised fraudulent Transaction Certificates and attempted to push fraudulent material in the GOTS System.  Pursuant to their investigations, the CB withdrew their certification and recommended a certification ban for this company.

Based on the findings and recommendation by the CB, the GOTS Management decided to ban these organisations from certification for a minimum period of 2 years.

Decision date(s)

11 January 2023

Ban valid until

10 January 2025

Company

Organic Mart India

4/37E New Extension Street, Kaikatti Pudur Post, Avinashi- 641 654, Tirupur District, Tamil Nadu INDIA

Reason for ban

Unauthorised use of GOTS license number and misleading potential buyers about the certification status.  Use of logo similar to GOTS registered trademark – no response to notices. False references to a GOTS Certification Body on website.

25 June 2015
The GOTS Management has decided to extend the ban for a further period of 2 years.
Continued unauthorised use of GOTS license number and use of of logo similar to GOTS registered trademark – no response to notices. False references to a GOTS Certification Body on website.

06 July 2017
Ban extended for a period of 1 additional year : Continued use of similar trademark and GOTS pursuing legal options.

09 July 2018
Ban extended for a further period of one year due to continued use of a similar trademark as GOTS.

01 October 2019
Ban extended for a further period of one year due to continued use of a similar trademark as GOTS.

03 December 2020
Ban extended for a further period of two years due to continued use of similar trademark

11 January 2023
Ban extended for a further period of two years due to continued use of similar trademark

Decision date(s)

10 July 2013 25 June 2015 06 July 2017 09 July 2018 1 October 2019 3 December 2020 11 January 2023

Ban valid until

02 December 2024

Company

Ekagra Cotton Corporation

4, Jawahar Ganj, AB Road
Sendhwa Barwani 451666
Madhya Pradesh, India

Reason for ban

During an investigation of possible fraudulent activities, the company failed to provide authentic documentation required to verify the sale of certified organic cotton and the actual physical movement of goods to their stated buyers.

Their Certification Body suspended the company and proceeded with a detailed investigation into the matter. Following this, they concluded that the company had indulged in fraudulent behaviour and intended to sell fake material as certified GOTS.  

Based on the findings and recommendation by the CB, the GOTS Management decided to ban these organisations from certification for a minimum period of 2 years.

Decision date(s)

31 Oct 2022

Ban valid until

30 Oct 2024

Company

Basil Commodities Pvt. Ltd.

408, ISCON Elegance, Nr. Sapath-V, Opp Karnavati Clubs,
S.G highway, 380051, Ahmedabad, Gujarat, India

Reason for ban

The companies were found to have falsified transportation documents and failed to provide documents required to verify physical movement of goods to their stated buyers.

The CB suspended the companies and proceeded with a detailed investigation in the matter. Based on the findings, recommendation by the CB the GOTS Management decided to ban these organisations from certification for a minimum period of 2 years.

11 January 2023
The GOTS Management deleted the name of the facility (Panchdeep Cotton Industries) from this listing after the CB confirmed that this entity was a sub-contractor and not a facility of the Scope Certificate holder – and that it’s name  was included incorrectly by the CB in the Scope Certificate of the banned company.  

(Please note other sanctioned organisations marked * below, related to this case)

Decision date(s)

14 Sept 2022 modified decision 11 Jan 2023

Ban valid until

13 Sept 2024

Company

Ahmed Oriental Textile Mills Limited*

B-21, Bangalore Town, Block-7/8 Shahrah-e-Faisal, Karachi, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Diamond Fabrics Limited*

7-A/K, Main Boulevard, Gulberg II, Lahore, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Fazal Cloth Mills Limited*

Muzaffargarh - Fazal Nagar, Jhang Road, Muzaffargarh, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Mahmood Group - Mahmood Textile Mills Limited Units 04 and 05*

2 Km, D.G. Khan Road, Muzaffargarh, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Masood Fabrics Limited*

Masood Roomi House, 5 Officers Colony, Kashan-e-Mehr-e-Roomi, Multan, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Masood Spinning Mills Ltd.*

65-KM, MULTAN ROAD, JUMBAR KHURD, BHAI PHERO, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Reliance Cotton Spinning Mills*

7- A/K, Main Boulevard, Gulberg II, Lahore, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Reliance Weaving Mills Ltd., Units 01, 02 and 04*

17 Km, Khanewal Road, Multan, Lahore, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Roomi Fabrics Limited*

Masood Roomi House, 5 Officers Colony, Kashan-eMehr-e-Roomi, Multan, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Sapphire Fabrics Limited Units 1 and 2*

7 Km, Faisalabad Road, Sheikhupura, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Sapphire Textile Mills Ltd. Unit 1*

A/17, SITE Industrial Zone, Kotri, Pakistan

Reason for ban

The company was responsible for sourcing of fraudulent material, failed to perform checks of incoming materials and was unable to provide proof of traceability / tracking information.  

After detailed investigation, the CB recommended a certification ban for this company.  Based on information provided and the recommendation, the GOTS Management decided to ban the company from certification for a period of 2 years.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Keywin Trading Limited*

Room 702, Times International Building, No. 187 Dong Feng West Road, Guangzhou, China

Reason for ban

During investigation of the false trading of goods, this uncertified trading operation was found to be involved in fraudulent transactions facilitating movement of fake organic materials.  

Following information shared by the CB investigating the fraud, the GOTS management has taken a decision to bar this company from being certified to GOTS, though recognising the limited jurisdiction it has while it is not part of the GOTS system.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2022

Company

Najeeb Consultants Pvt Ltd.*

19-B Block G, Gulberg II, Lahore, Pakistan

Reason for ban

During investigation of the false trading of goods, this uncertified trading operation was found to be involved in fraudulent transactions facilitating movement of fake organic materials.  

Following information shared by the CB investigating the fraud, the GOTS management has taken a decision to bar this company from being certified to GOTS, though recognising the limited jurisdiction it has while it is not part of the GOTS system.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Rhodium Enterprises Limited*

Unit C, 3/F, Wah Fat Industrial Building, 10 Kung Yip Street, Hong Kong

Reason for ban

During investigation of the false trading of goods, this uncertified trading operation was found to be involved in fraudulent transactions facilitating movement of fake organic materials.  

Following information shared by the CB investigating the fraud, the GOTS management has taken a decision to bar this company from being certified to GOTS, though recognising the limited jurisdiction it has while it is not part of the GOTS system.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Keywin Trading*

Room # 903-904, 9th Floor, Portway Trade Centre, Plot # 189/A, S.M.C.H.S, Karachi

Reason for ban

During investigation of the false trading of goods, this uncertified trading operation was found to be involved in fraudulent transactions facilitating movement of fake organic materials.  

Following information shared by the CB investigating the fraud, the GOTS management has taken a decision to bar this company from being certified to GOTS, though recognising the limited jurisdiction it has while it is not part of the GOTS system.

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Raj Agro Industries

AB Road, Eklera Khurd, Dhamnod, Dist. Dhar, Madhya Pradesh, India

Reason for ban

The company was found to have furnished falsified Bills of Lading as means to push fraudulent goods into the GOTS system.  The company opted for voluntary withdrawal from GOTS certification after a relatively short time and after funnelling falsified materials in the supply chain.  

After detailed investigation, the concerned CB recommended a certification ban for this company.  

Based on information presented by the CB and their recommendation, the GOTS management decided to institute a certification ban on this company for a minimum period of 2 years. 

Decision date(s)

14 Sept 2022

Ban valid until

13 Sept 2024

Company

Gautam Samuh

Julania Road
Dist. Khargone 451001
Madhya Pradesh, India

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

23 Sept 2020 14 Sept 2022

Ban valid until

22 Sept. 2024

Company

Vikas Trading Company

AB Road, Nimarak Ginning Factory Parisar Sendhwa, Barwani 451666 Madhya Pradesh, India

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Khodal Cotton

At Post Ansodkar Ingorala Road Ansodar, Amreli Gujarat, INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Parshv International Trading Corporation

01 Annu Bhawan
Ward No. 13
Ghati Jinning Parisar
Khargone 451001
Madhya Pradesh
INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Radhika Cottex Private Limited

23 Sardar Patel Bhawan
Bus Station Road
Una, Gir Somnath
Gujarat
INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Ganesh Trading

75 Patel Nagar
Sanawad Road
Khargone 451001
Madhya Pradesh
INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions 

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Santosh Trading

1087 Sudama Nagar
Dwarkapuri
Indore 452009
Madhya Pradesh, INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

MP Cotton

435 A Mishrilal Nagar

Dist. Dewas

Madhya Pradesh, INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Shiv Cotton

33 Ambadkar Marg,  Pala Bazar, Ward No. 11,  Barwani,  Madhya Pradesh, INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

Raja Trading

Ramji 93, Mehta ki Chaal MHOW, Dist. Indore Madhya Pradesh, INDIA

Reason for ban

Company was found to have willfully defrauded the GOTS system by providing fake incoming raw cotton transaction certificates for their own transactions.

On the basis of available evidence, their certification body withdrew certification, and recommended a certification ban for this company.  The GOTS management has decided to ban the company from certification for a period of 2 years.

14 September 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

14 Sept 2020 14 Sept 2022

Ban valid until

13 Sept 2024

Company

UNITED KNIT WEARS (PVT.) LTD.

Enayetnagar, Godnail,
Siddirgonj,
1420, Narayanganj,
Bangladesh

Reason for ban

The company was found to have manipulated issued Transaction Certificates by changing product details, product composition and certified weights.

Upon investigation, the concerned CB has recommended a ban for this company.  

The GOTS Management has decided to ban the company from certification for a period of 2 years.

Decision date(s)

01 August 2022

Ban valid until

31 July 2024

Company

White Organic Cotton Trading & Export

No. 01, Ravindra Nagar, Near PWD, Khargone 451001, Madhya Pradesh, India, Contact : Mr. Nikhil Joshi

Reason for ban

Company was found to have willfully defrauded the GOTS system by forging incoming raw cotton transaction certificates.

On the basis of available evidence, their certification body withdrew certification, which was not appealed by the company.

Post deliberation, the GOTS management has decided to ban the company from certification for a period of 2 years

31 July 2022

The GOTS management has decided to extend the certification ban for a further period of 2 years.

Decision date(s)

17 July 2020 31 July 2022

Ban valid until

16 July 2024

Company

Fujian Province Jinjiang City Changtai Garment Knitting Co., Ltd.

No. 9 Of Shifeng Dongdai New Avenue, Shenhu Town,
Jinjiang City ( Place Of Business: Huahai Industrial Park, Shenhu Town, Jinjiang City )
Fujian - China

Reason for ban

Company was found to have intentionally manipulated several Transaction Certificates to increase the certified content in the transaction certificates. 

The corrective actions and root cause analysis submitted to their certification body were found to be unsatisfactory. This led to a withdrawal of their certificate by their Certification body and recommend a certification ban for this company.

The GOTS management has decided to ban the company from certification for a period of 2 years.



 

Decision date(s)

03 June 2022

Ban valid until

02 June 2024

Read more …Certification Bans

Complaint Procedure

Principles of GOTS Complaints Procedure

The GOTS Complaints Procedure is developed to support the GOTS vision: that organic textiles will become a significant part of everyday life, enhancing people’s lives and the environment. The GOTS Complaints Procedure strives to adhere to the core criteria of legitimacy, accessibility, predictability, equitability, transparency, and is dialogue-based.

The procedure is designed in consultation with experts and external stakeholders to reflect the word and spirit of the core GOTS documents, including the Standard, the Manual for the Implementation of GOTS and the GOTS Due Diligence Handbook for Certified Entities.

GOTS strives to continuously improve its Complaints Procedure to ensure it reflects the best international practices and meets the highest expectations for grievance mechanisms, as provided by the OECD Guidance documents and the UN Guiding Principles on Business and Human Rights.

GOTS provides a complaint procedure to ensure a formalised, timely and effective means of handling and resolving any complaints raised with regard to:

  • unauthorised, false or misleading use of the GOTS logo or other claims related to GOTS
  • certification failures or omissions in the course of the GOTS certification procedure
  • any other abuses of the GOTS quality assurance or the licensing and labelling system
  • violations against the ownership and other rights of/in the Global Organic Textile Standard

Complaints based on any of the criteria listed can be made by any company, organisation or individual. In order to formalise and ease the handling of complaints, a specific complaint form has been developed, which complainants are requested to make use of.


GOTS requires all complainants to identify themselves and their affiliations while submitting complaints.  Unidentified complaints shall not be entertained.  Complainants however have a choice to remain anonymous while complaints are being investigated and GOTS shall always honour such a request, if made.   


Fill out the complaint form

1. Your contact details (will remain anonymous, if desired)


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4. Details of the complaint

Please describe your complaint below as precisely as possible, giving the reasons for your suspicion, also any steps taken so far in pursuing it. Please attach all relevant information and documentation.
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After evaluation of your complaint and the information you have submitted, we will inform you about the processing of the complaint and if further information is required to be able to progress it appropriately. GOTS thanks you for making the effort to file this complaint, which will help to assure and further improve the GOTS quality assurance and to safeguard the credibility of the GOTS programme and its labelling system.

  1. The Principle of Legitimacy

The principle of legitimacy in the GOTS Complaints Procedure refers to stakeholders’ trust and confidence in the process. This principle provides that the Complaints Procedure is accountable, fair, and transparent, handling every complaint according to established procedures without any bias or manipulation.

  • GOTS strives to maintain a transparent and accountable complaint-handling process.
  • Every complaint is documented, and complainants have the right to appeal decisions. Additionally, GOTS safeguards the complainants from retaliation, ensuring that their identities remain confidential.
  • GOTS Complaints Procedure allows complainants to remain anonymous, for example, by engaging with legitimate representatives.
  • If a complaint or grievance is raised concerning non-compliance with the GOTS criteria—particularly those criteria derived from international human rights and labor conventions—and the parties involved are not satisfied with the resolution provided by the GOTS Complaints Procedure, they have the option to seek further redress or escalate the issue using other available grievance mechanisms, such as National Contact Points for the OECD Guidelines.
  • The GOTS Complaints Procedure is managed by designated qualified and experienced GOTS staff.
  • The development of the GOTS Complaints Procedure is reliant on stakeholder engagement and informed by external expertise.
  1. The Principle of Accessibility

The principle of accessibility requires that the Complaints Procedure is known and functional for all stakeholders, including those facing barriers due to language, literacy, education, or socioeconomic factors. The Complaints Procedure is designed to be user-friendly.

  • The GOTS Complaint Form is available on the GOTS website and is the primary means to file a complaint.
  • In certain exceptional cases, GOTS may accept complaints submitted through other means, including emails.
  • To properly document the complaint-handling process, GOTS prefers that any communication during the complaints-handling procedure be in written form, with other means of communication being supplementary.
  • GOTS is committed to publicize, communicate and raise awareness of the Complaints Procedures to all relevant stakeholders in order to ensure broader awareness and usability.
  • The complaint form is designed to be intuitive and accessible, allowing accessibility for any stakeholders facing potential barriers.
  • If a complaint or grievance is raised concerning non-compliance with the GOTS criteria—particularly those criteria derived from international human rights and labour conventions—affected parties may refer to grievance mechanisms provided by the GOTS Approved Certification Bodies or seek their advice in submitting the complaint through the GOTS Complaints Procedure.
  • Given its global scope, GOTS is committed to continuously improving the accessibility of the complaints procedure across all geographic regions.
  1. The Principle of Predictability

Predictability means providing a clear and known procedure with an indicative time frame for each stage and clarity on the types of process and outcome available and means of monitoring implementation. It ensures that complainants know what to expect and when from filing the complaint to the resolution.

  • GOTS shall treat every complaint with utmost seriousness.
  • The GOTS Complaints Procedure outlines predictable steps in handling complaints, including timelines for responses and appeals, and communicates indicative timeframes to the affected parties.
  • The GOTS Complaints Procedure includes clear instructions on the submission, handling and disposal of submitted complaints.
  • The GOTS Complaints Procedure aims to inform the Complainant about the status of their complaint.
  • Resolutions or decisions reached through the GOTS complaint-handling process shall be followed by respective stakeholders.
  1. The Principle of Equitability

Equitability, as one of the core principles of the GOTS Complaints Procedure, means ensuring that aggrieved parties have reasonable access to sources of information, advice, and expertise necessary to engage in a grievance process on fair, informed, and respectful terms. This principle aims to balance any power imbalances between the parties.

  • GOTS promotes equitability by providing clear guidelines and support to complainants.
  • This includes providing sufficient information, allowing complainants to understand the process and ensuring they can participate fully and fairly.
  • GOTS makes efforts to provide necessary information, advice, and expertise to all parties involved.
  1. The Principle of Transparency

Transparency ensures that the Complaints Procedure operates openly, keeping parties informed about the progress of their complaints and providing sufficient information about the mechanism’s performance to build confidence in its effectiveness.

  • GOTS upholds transparency by striving to keep the Complainants informed about the status of their complaint.
  • GOTS makes available on its website the current list of entities banned for Certification as a result of complaints investigations.
  1. The Principle of Being Dialogue-based

Dialogue-based means seeking to resolve complaints through dialogue between the stakeholders involved (for instance, between the Certified Entities and the Certification Bodies or between Certified Entities and the affected parties or their representatives).

  • GOTS strives to ensure that its Complaints Procedure is dialogue-based, focusing on resolving grievances through open and constructive communication between relevant stakeholders involved. This approach helps to find mutually agreeable solutions and fosters a collaborative environment for addressing issues.

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