GOTS has released exceptional measures for GOTS Certified Entities which are affected by the earthquake in Southeast Turkey and surrounding regions.
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GOTS provides a complaint procedure to ensure a formalised, timely and effective means of handling and resolving any complaints raised with regard to:
Complaints based on any of the criteria listed can be made by any company, organisation or individual. In order to formalise and ease the handling of complaints, a specific complaint form has been developed, which complainants are requested to make use of.