GLOBAL ORGANIC TEXTILE STANDARD

ECOLOGY & SOCIAL RESPONSIBILITY

Complaint Procedure

GOTS provides a complaint procedure to ensure a formalised, timely and effective means of handling and resolving any complaints raised with regard to:

  • unauthorised, false or misleading use of the GOTS logo or other claims related to GOTS (certification)
  • failures or omissions in the course of the GOTS certification procedure
  • any other abuses of the GOTS quality assurance or the licensing and labelling system
  • violations against the ownership and other rights of/in the Global Organic Textile Standard

Complaints based on any of the criteria listed can be made by any company, organisation or individual. In order to formalise and ease the handling of complaints, a specific complaint form has been developed, which complainants are requested to make use of.

Fill out the complaint form

1. Your contact details (will remain anonymous, if desired)


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Please choose one or more items

Your contact details

(will remain anonymous, if desired)
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Your contact details

(will remain anonymous, if desired)



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Your contact details

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at least one selection is necessary
Please upload necessary files

Your contact details

(will remain anonymous, if desired)
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Your contact details

(will remain anonymous, if desired)
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Please accept the data privacy policy
Please select a region responsible for your complaint request

Your contact details

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